Refund policy

Returns, Refunds, and Exchanges

We do not offer refunds or returns, but if there is an issue with your purchased item we do offer exchanges. You can exchange your purchase for the same item(s) or similar valued item(s). 

To start a return, you can contact us at rosuraie@gmail.com.

You can always contact us for any return, refund, or exchange question at rosuraie@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.